How To Fix CACSSESRUN014 - Contract is locked and cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 014

• Message text: Contract is locked and cannot be processed

What causes this issue?

The contract is locked and cannot be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Unlock the contract and restart the run.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN014 - Contract is locked and cannot be processed ?

  The SAP error message CACSSESRUN014 indicates that a contract is locked and cannot be processed. This typically occurs in the context of contract management within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  Cause:
  
  
  Contract Locking: The contract may be locked due to various reasons, such as:
  
  It is currently being processed by another user or transaction.
  A previous transaction did not complete successfully, leaving the contract in a locked state.
  The contract is in a status that does not allow further processing (e.g., it may be in a review or approval state).
  
  
  
  User Permissions: The user attempting to process the contract may not have the necessary permissions to unlock or modify the contract.
  
  
  System Configuration: There may be configuration settings in the system that enforce locking mechanisms for contracts under certain conditions.
  
  
  Solution:
  
  
  Check Lock Status: 
  
  Use transaction codes like SM12 (for lock entries) to check if the contract is locked and by whom. You can identify the user or process that has locked the contract.
  If you find that the contract is locked by a user who is no longer active, you may need to delete the lock entry (if you have the necessary permissions).
  
  
  
  Wait for Release: If the contract is locked by another user, you may need to wait until that user completes their processing and releases the lock.
  
  
  Review Contract Status: Ensure that the contract is in a status that allows processing. If it is in a locked or inactive state, you may need to change its status.
  
  
  User Permissions: Verify that the user has the appropriate permissions to access and modify the contract. If not, consult with your SAP security administrator to adjust the permissions.
  
  
  System Configuration: If the locking behavior seems unusual, review the system configuration settings related to contract management to ensure they are set up correctly.
  
  
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SE11: To check the data dictionary for contract-related tables.
  SE80: For development and debugging if needed.
  
  
  
  SAP Notes: Search for SAP Notes related to error CACSSESRUN014 for any specific patches or updates that may address the issue.
  
  
  Documentation: Review SAP documentation for contract management to understand the workflow and locking mechanisms better.
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error.