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How To Fix CACSRIUI012 - No document found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACSRIUI - Run Administration: Messages of UI

  • Message number: 012

  • Message text: No document found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CACSRIUI012 - No document found ?

    The SAP error message CACSRIUI012: No document found typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Management (CACS) when a user attempts to access a document or record that does not exist in the system. This can happen for various reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. Document Not Created: The document or record you are trying to access may not have been created or saved in the system.
    2. Incorrect Selection Criteria: The selection criteria used to search for the document may be incorrect or too restrictive, leading to no results being found.
    3. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues that prevent the document from being available.
    4. Authorization Issues: The user may not have the necessary permissions to view the document, leading to the error message.
    5. Data Deletion: The document may have been deleted or archived, making it unavailable for retrieval.

    Solutions:

    1. Verify Document Creation: Check if the document was created successfully. You can do this by reviewing the relevant transaction logs or by searching for the document in the appropriate module.
    2. Check Selection Criteria: Review the selection criteria you are using to search for the document. Ensure that you are using the correct parameters and that they are not overly restrictive.
    3. Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to check for any errors in the data transfer.
    4. User Authorization: Verify that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to ensure proper access rights.
    5. Check for Deletion or Archiving: Investigate whether the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive or check the archiving settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE16 (Data Browser) to check underlying tables.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • System Logs: Review system logs (such as SLG1) for any additional error messages or warnings that may provide more context about the issue.
    • Consult Documentation: Refer to SAP documentation or help files for more detailed information on the specific module you are working with.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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