How To Fix CACSRI001 - Error while determining a new run number

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRI - Messages for Run Administration

• Message number: 001

• Message text: Error while determining a new run number

What causes this issue?

The system could <ZH>not</> determine a new run number from the
corresponding number range.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the number range for mass runs in the commission system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRI001 - Error while determining a new run number ?

  The SAP error message CACSRI001 indicates that there is an issue with determining a new run number in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) processes. This error typically arises when the system is unable to generate a new run number for a specific process, which can be critical for billing and invoicing operations.
  Causes:
  
  
  Number Range Issues: The most common cause is that the number range for the run numbers has been exhausted or is not properly configured. This can happen if the number range is too small or if the number range object is not correctly set up.
  
  
  Configuration Errors: There may be configuration issues in the SAP system related to the number range object that is supposed to generate the run numbers.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range settings.
  
  
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the generation of new run numbers.
  
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is defined correctly and that there are available numbers in the range.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you can extend it by adding more numbers. This can be done in the same SNRO transaction by adjusting the intervals.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access and modify the number range settings.
  
  
  
  Check for System Errors:
  
  Review system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: Number Range Object Maintenance
  SM21: System Log
  ST22: Dump Analysis
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation on number range management and configuration in SAP Convergent Charging or Invoicing.
  
  By following these steps, you should be able to identify and resolve the issue causing the CACSRI001 error in your SAP system.