How To Fix CACSRETUI010 - Documentation &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETUI - Retention: Messages of UI

• Message number: 010

• Message text: Documentation &1 &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETUI010 - Documentation &1 &2 does not exist ?

  The SAP error message CACSRETUI010 indicates that the system is unable to find the documentation specified by the parameters &1 and &2. This typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) when trying to access documentation related to a specific business object or transaction.
  Cause:
  
  Missing Documentation: The documentation that the system is trying to access does not exist in the database. This could be due to it not being created or it being deleted.
  Incorrect Parameters: The parameters (&1 and &2) being passed to the function might be incorrect or not correspond to any existing documentation.
  Authorization Issues: The user may not have the necessary authorizations to view the documentation.
  Configuration Issues: There may be configuration issues in the system that prevent the documentation from being accessed.
  
  Solution:
  
  
  Check Documentation Existence:
  
  Verify if the documentation exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check for the documentation associated with the specified parameters.
  
  
  
  Correct Parameters:
  
  Ensure that the parameters being used to access the documentation are correct. Double-check the values for &1 and &2 to ensure they correspond to valid entries in the system.
  
  
  
  Create Missing Documentation:
  
  If the documentation is indeed missing, you may need to create it. This can usually be done through the relevant transaction or application where the documentation is supposed to be linked.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the documentation. You may need to consult with your SAP security team to verify and adjust the user's roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Configuration:
  
  Review the system configuration to ensure that all necessary settings for documentation management are correctly configured.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check or create documentation (e.g., CRM transactions, CACS transactions).
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with for more detailed guidance on documentation management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.