How To Fix CACSRETTD058 - Change of retention: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 058

• Message text: Change of retention: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD058 - Change of retention: &1 &2 ?

  The SAP error message CACSRETTD058, which states "Change of retention: &1 &2," typically relates to issues with retention periods in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems. This error can occur when there is an attempt to change the retention period for a specific record, but the system encounters a problem.
  Cause:
  
  Invalid Retention Period: The retention period being set may not be valid or may not comply with the defined rules in the system.
  Data Inconsistency: There may be inconsistencies in the data that prevent the change from being processed.
  Authorization Issues: The user may not have the necessary authorizations to make changes to retention settings.
  System Configuration: The system configuration for retention management may not be set up correctly, leading to errors when attempting to change retention periods.
  
  Solution:
  
  Check Retention Settings: Verify the retention settings in the system to ensure that the new retention period is valid and complies with the defined rules.
  Data Validation: Review the data associated with the record to ensure there are no inconsistencies or issues that could be causing the error.
  User Authorizations: Ensure that the user attempting to make the change has the necessary authorizations to modify retention settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on retention management and error handling.
  System Configuration Review: If the issue persists, review the system configuration related to retention management to ensure it is set up correctly.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing retention settings, such as transaction codes for configuration or data maintenance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.