How To Fix CACSRETTD042 - Planned decrease of retention is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 042

• Message text: Planned decrease of retention is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD042 - Planned decrease of retention is not possible ?

  The SAP error message CACSRETTD042 ("Planned decrease of retention is not possible") typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) when there is an attempt to decrease the retention period for a specific transaction or data record that is not allowed due to certain constraints.
  Causes:
  
  
  Retention Policy Constraints: The retention policy defined in the system may not allow for a decrease in the retention period once it has been set. This is often due to regulatory or business rules that require data to be retained for a minimum period.
  
  
  Data Locking: The data record may be locked or in use by another process, preventing changes to the retention settings.
  
  
  Configuration Issues: There may be configuration settings in the system that restrict changes to retention periods, or the settings may not be aligned with the business requirements.
  
  
  Status of the Document: The document or transaction may be in a status that does not permit changes to retention settings.
  
  
  Solutions:
  
  
  Review Retention Policies: Check the retention policies configured in the system. Ensure that the policy allows for the planned decrease in retention. If necessary, consult with the compliance or legal team to understand the implications of changing retention periods.
  
  
  Check Document Status: Verify the status of the document or transaction. If it is in a locked or restricted state, you may need to unlock it or change its status before attempting to modify the retention period.
  
  
  Consult Configuration Settings: Review the configuration settings related to retention management in SAP. Ensure that they are set up correctly and allow for the desired changes.
  
  
  Error Logs and Messages: Check the system logs for any additional error messages or warnings that may provide more context about why the decrease is not possible.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on retention management.
  Documentation: Review SAP documentation related to retention management and data archiving to understand the best practices and limitations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.