How To Fix CACSRETTD002 - Offset Retention process completed (run number &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 002

• Message text: Offset Retention process completed (run number &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD002 - Offset Retention process completed (run number &1) ?

  The SAP error message CACSRETTD002, which states "Offset Retention process completed (run number &1)," is not necessarily an error in the traditional sense. Instead, it is an informational message indicating that the offset retention process has been completed successfully for a specific run number. This message is typically associated with the SAP Convergent Charging (SAP CC) module, which is used for managing charging and billing processes.
  Cause:
  
  The message is generated after the completion of the offset retention process, which is part of the billing and charging cycle in SAP CC.
  It indicates that the system has processed the offsets as part of the retention process, and the run number is provided for reference.
  
  Solution:
  Since this message is informational and does not indicate an error, no specific action is required unless you are expecting a different outcome. However, if you are looking for further actions or checks, consider the following:
  
  
  Verify the Run Number: Check the run number provided in the message to ensure that it corresponds to the expected retention process. This can help you track the specific execution of the process.
  
  
  Review Logs: If you are expecting a different result or if there are issues with the retention process, review the logs associated with the run number for any warnings or errors that may have occurred during processing.
  
  
  Check Configuration: Ensure that the configuration for the offset retention process is set up correctly. This includes checking the parameters and settings in the SAP CC system.
  
  
  Consult Documentation: Refer to the SAP documentation for the Convergent Charging module to understand the implications of the offset retention process and any related configurations.
  
  
  Contact Support: If you encounter issues or unexpected behavior following this message, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Convergent Charging (SAP CC): This module is designed for managing complex charging and billing scenarios, often used in telecommunications and utilities.
  Retention Processes: These processes are crucial for managing customer accounts, ensuring that billing and charging are accurate and compliant with business rules.
  Run Numbers: In SAP, run numbers are often used to track specific batch jobs or processes, allowing for easier monitoring and troubleshooting.
  
  In summary, the message CACSRETTD002 is an indication of successful completion of a process, and while it does not require immediate action, it is essential to monitor and verify the outcomes associated with it.