How To Fix CACSRETDB020 - Error while reading retention for contract &1 and retention rule &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETDB - Retention: Messages of Database Interface

• Message number: 020

• Message text: Error while reading retention for contract &1 and retention rule &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETDB020 - Error while reading retention for contract &1 and retention rule &2 ?

  The SAP error message CACSRETDB020 indicates that there is an issue while reading retention information for a specific contract and retention rule. This error typically occurs in the context of contract management and retention rules within the SAP system, particularly in the SAP Contract Accounts Receivable and Payable (FI-CA) module.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: The contract or retention rule specified may not exist in the database, or the relevant data may be incomplete or missing.
  Database Issues: There could be issues with the database, such as corruption or connectivity problems.
  Authorization Issues: The user may not have the necessary authorizations to access the contract or retention rule data.
  Configuration Errors: There may be configuration issues in the retention management settings or in the contract management module.
  Inconsistent Data: There could be inconsistencies in the data related to the contract or retention rules, such as incorrect entries or references.
  
  Solution:
  To resolve the CACSRETDB020 error, you can take the following steps:
  
  
  Check Data Existence:
  
  Verify that the contract number and retention rule specified in the error message exist in the system.
  Use transaction codes like CACS or FPL9 to check the details of the contract and retention rules.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the contract and retention rule data.
  
  
  
  Database Consistency Check:
  
  Perform a database consistency check to identify any potential issues. This may involve running specific SAP reports or transactions that check for data integrity.
  
  
  
  Configuration Review:
  
  Review the configuration settings for retention management and contract management to ensure they are set up correctly.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS, FPL9, and others related to contract management and retention rules.
  SAP Documentation: Review SAP documentation related to contract management and retention rules for additional insights and troubleshooting steps.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the CACSRETDB020 error and implement an appropriate solution.