How To Fix CACSRCP042 - Creation of worklist for commission case &1 terminated due to lock error

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 042

• Message text: Creation of worklist for commission case &1 terminated due to lock error

What causes this issue?

The initial commission case could not be locked. It is probably being
processed by another user at the current time.

System Response

Processing of the initial commission case was canceled.

How to fix this error?

The status of the initial commission case has not changed, although
processing was canceled. Start preparation again later if the status is
still <ZK>Ready to Create Worklist</>. If another user has carried out
the preparation, the status is <ZK>Worklist Successfully Created</>. In
this case, the worklist cannot be created again.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP042 - Creation of worklist for commission case &1 terminated due to lock error ?

  The SAP error message CACSRCP042 indicates that the creation of a worklist for a commission case has been terminated due to a lock error. This typically occurs when multiple users or processes are trying to access or modify the same data simultaneously, leading to a lock conflict.
  Cause:
  
  Lock Conflict: The most common cause is that another user or process is currently accessing the same commission case or related data, resulting in a lock on that data.
  Long-running Transactions: If a transaction takes too long to complete, it can hold locks longer than expected, causing other processes to fail.
  Database Locking Mechanism: SAP uses a locking mechanism to ensure data integrity. If a record is locked by one user, other users trying to access it will encounter a lock error.
  
  Solution:
  
  Wait and Retry: Often, simply waiting for a few moments and then retrying the operation can resolve the issue, as the lock may be released once the other transaction completes.
  Identify Locking Users: Use transaction code SM12 to check for active locks. You can see which users or processes are holding locks on the relevant data. If you identify a user who is holding a lock unnecessarily, you may need to contact them to release the lock.
  Transaction Monitoring: Use transaction code SM21 to check the system log for any related errors or warnings that might provide more context about the lock.
  Adjust Lock Timeout Settings: If lock conflicts are frequent, consider reviewing and adjusting the lock timeout settings in your SAP system configuration.
  Optimize Long-running Transactions: If certain transactions are consistently taking too long, investigate and optimize them to reduce the time they hold locks.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that might address this specific error or improve locking behavior.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM21: System log for monitoring.
  SM37: Job monitoring to check for long-running jobs.
  
  
  SAP Documentation: Review SAP documentation related to locking mechanisms and best practices for managing locks.
  Performance Tuning: Consider performance tuning of the database and application to minimize lock contention.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.