How To Fix CACSRCP006 - Operation terminated: Comm.case &1 in worklist &2 with status &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 006

• Message text: Operation terminated: Comm.case &1 in worklist &2 with status &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP006 - Operation terminated: Comm.case &1 in worklist &2 with status &3 ?

  The SAP error message CACSRCP006 indicates that an operation related to a communication case has been terminated. This message typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Customer Service (CS) modules, where communication cases are used to manage customer interactions.
  
  Cause:
  The error message can be triggered by several factors, including but not limited to:
  
  
  Status Issues: The communication case may be in a status that does not allow the operation you are trying to perform. For example, if the case is closed or archived, you may not be able to modify or process it further.
  
  
  Worklist Configuration: There may be issues with the worklist configuration or the way the worklist is set up, leading to inconsistencies in how cases are processed.
  
  
  Authorization Problems: The user may not have the necessary authorizations to perform the operation on the specified communication case.
  
  
  Data Integrity Issues: There could be data integrity issues, such