How To Fix CACSRCP003 - No creation of worklist for commission case &1 due to status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 003

• Message text: No creation of worklist for commission case &1 due to status &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP003 - No creation of worklist for commission case &1 due to status &2 ?

  The SAP error message CACSRCP003 indicates that there is an issue with the creation of a worklist for a commission case due to its current status. This error typically arises in the context of SAP Commission Management or related modules where worklists are generated for processing commission cases.
  Cause:
  The error message is triggered when the system attempts to create a worklist for a commission case that is in a status that does not allow for worklist creation. Common statuses that might lead to this error include:
  
  Completed: The commission case has already been processed.
  Cancelled: The commission case has been cancelled and cannot be processed further.
  Pending: The case is in a state that does not allow for worklist creation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Commission Case:
  
  Navigate to the commission case in question and check its current status. You can do this through the relevant transaction code or report in SAP.
  
  
  
  Change the Status:
  
  If the status is not appropriate for worklist creation, you may need to change it to a status that allows for processing. This may involve:
  
  Reopening the case if it was completed or cancelled.
  Updating the case to a status that is eligible for worklist creation.
  
  
  
  
  
  Review Configuration:
  
  Ensure that the status settings in the configuration for commission cases are correctly defined. This may involve checking the customizing settings in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to commission management for more details on valid statuses and their implications.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRCP for commission case management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Authorization: Ensure that you have the necessary authorizations to change the status of commission cases.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.