How To Fix CACSPY705 - System error: Commit counter cannot be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPY - Settlement

• Message number: 705

• Message text: System error: Commit counter cannot be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPY705 - System error: Commit counter cannot be retrieved ?

  The SAP error message CACSPY705, which states "System error: Commit counter cannot be retrieved," typically indicates an issue related to the database or the transaction management system within SAP. This error can occur in various scenarios, often linked to problems with the database connection, transaction logs, or system configuration.
  Causes:
  
  Database Connection Issues: The SAP system may be unable to connect to the database, which can prevent it from retrieving the commit counter.
  Transaction Log Problems: If the transaction logs are corrupted or not accessible, the system may fail to retrieve the necessary commit counter.
  Configuration Errors: Incorrect configuration settings in the SAP system or the database can lead to this error.
  System Resource Limitations: Insufficient system resources (like memory or disk space) can also cause issues with transaction management.
  Database Locking Issues: If there are locks on the database that prevent access to the commit counter, this error may occur.
  
  Solutions:
  
  Check Database Connection: Ensure that the SAP system can connect to the database. Verify the database connection settings and test the connection.
  Review Transaction Logs: Check the transaction logs for any corruption or issues. If necessary, restore the logs from a backup.
  Configuration Review: Review the configuration settings for both the SAP system and the database. Ensure that they are set up correctly and are compatible.
  System Resource Check: Monitor system resources to ensure that there is enough memory and disk space available. If resources are low, consider increasing them.
  Database Lock Management: Investigate any locks on the database that may be preventing access to the commit counter. Resolve any locking issues.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Applying patches or updates may resolve the issue.
  Restart Services: Sometimes, simply restarting the SAP application server or the database can resolve transient issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and logs.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring) and ST22 (Dump Analysis) to investigate further.
  
  Always ensure that you have proper backups and a recovery plan in place before making significant changes to the system or database.