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Message type: E = Error
Message class: CACSPY - Settlement
Message number: 027
Message text: Update not possible; Return value &1
The update was not possible because the system is returning the value
&1.
Inform your system administrator. Check the update task using
transaction SM13.
Error message extract from SAP system. Copyright SAP SE.
CACSPY027
- Update not possible; Return value &1 ?The SAP error message CACSPY027, which states "Update not possible; Return value &1," typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar applications where updates to certain data records are attempted but fail due to various reasons. The return value indicated by "&1" can provide additional context about the specific issue.
Possible Causes:
- Data Locking: The record you are trying to update may be locked by another process or user.
- Authorization Issues: The user may not have the necessary authorizations to perform the update.
- Business Logic Constraints: There may be business rules or validations that prevent the update from being executed.
- Technical Errors: There could be underlying technical issues, such as database constraints or system errors.
- Incorrect Input Data: The data being submitted for the update may not meet the required format or constraints.
Solutions:
- Check for Locks: Use transaction codes like SM12 to check for any locks on the record you are trying to update. If a lock exists, you may need to wait for it to be released or contact the user who holds the lock.
- Review Authorizations: Ensure that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 or by consulting with your security team.
- Examine Business Rules: Review any business rules or validations that may be preventing the update. This may involve checking configuration settings or consulting with functional teams.
- Analyze Return Value: The return value indicated by "&1" can provide specific information about the error. Analyze this value to understand the exact cause of the failure.
- Check Input Data: Validate the data being submitted for the update to ensure it meets all required formats and constraints.
- Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can help diagnose the issue.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.
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