How To Fix CACSPSCASE038 - An entry with key &1 already exists in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 038

• Message text: An entry with key &1 already exists in &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPSCASE038 - An entry with key &1 already exists in &2 ?

  The SAP error message CACSPSCASE038 indicates that there is an attempt to create or insert an entry in a database table where an entry with the same key already exists. This typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar modules where unique keys are enforced for data integrity.
  Cause:
  The error is caused by trying to insert a record with a key that already exists in the specified table. This can happen due to:
  
  Duplicate data being processed or imported.
  A programming error in custom code or enhancements that leads to multiple insert attempts for the same key.
  Data inconsistencies in the source system or during data migration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Key and Table: Check the error message for the specific key (&1) and table (&2) mentioned. This will help you understand which record is causing the conflict.
  
  
  Check Existing Records: Query the database table to see if the record with the specified key already exists. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to view the table contents.
  
  
  Data Cleanup: If duplicates are found, determine if they are valid entries or if they need to be cleaned up. You may need to delete or update the existing record before attempting to insert the new one.
  
  
  Review Data Load Processes: If this error occurs during data import or batch processing, review the data load logic to ensure that it handles duplicates appropriately. Implement checks to prevent duplicate entries from being processed.
  
  
  Custom Code Review: If the error is occurring in custom ABAP programs or enhancements, review the code to ensure that it correctly checks for existing records before attempting to insert new ones.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional guidance.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: SE11, SE16, SE80 (for debugging).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  Data Integrity: Ensure that your data management processes include checks for duplicates to maintain data integrity across your SAP systems.
  
  By following these steps, you should be able to diagnose and resolve the CACSPSCASE038 error effectively.