How To Fix CACSPOST035 - Error while reading document header for document &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPOST - Commissions: Update Messages

• Message number: 035

• Message text: Error while reading document header for document &1/&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPOST035 - Error while reading document header for document &1/&2 ?

  The SAP error message CACSPOST035 indicates that there is an issue with reading the document header for a specific document identified by the placeholders &1 (document type) and &2 (document number). This error typically occurs in the context of SAP Convergent Charging (SAP CC) or related financial document processing.
  Causes:
  
  Document Not Found: The document specified by the document type and number may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in related tables.
  System Configuration: Incorrect configuration settings in the SAP system could lead to issues in document retrieval.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can prevent the system from reading the document.
  
  Solutions:
  
  Verify Document Existence: Check if the document with the specified type and number exists in the system. You can do this by using transaction codes like FB03 (Display Document) or relevant transaction codes for the specific module.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Data Consistency Check: Run consistency checks on the relevant tables to ensure that there are no missing or corrupted entries. This may involve using transaction codes like SE11 to check table entries.
  Review Configuration Settings: Check the configuration settings related to document processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Database Health Check: If you suspect database issues, perform a health check on the database. This may involve working with your database administrator to check for corruption or connectivity issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document processing, such as FB03, SE11, and others relevant to your specific SAP module.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to the specific module you are working with, as it may provide additional insights into common issues and their resolutions.
  
  By following these steps, you should be able to diagnose and resolve the CACSPOST035 error effectively.