How To Fix CACSMENUE005 - Error occurred in function module "HTMLCNTL_LOAD_HTML_DOCUMENT"

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMENUE - Message Class for Main Menu

• Message number: 005

• Message text: Error occurred in function module "HTMLCNTL_LOAD_HTML_DOCUMENT"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMENUE005 - Error occurred in function module "HTMLCNTL_LOAD_HTML_DOCUMENT" ?

  The SAP error message CACSMENUE005 indicates that an error occurred in the function module HTMLCNTL_LOAD_HTML_DOCUMENT. This error typically arises when there is an issue with loading an HTML document in the SAP system, which can be due to various reasons. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Incorrect URL or Path: The URL or path specified for the HTML document may be incorrect or inaccessible.
  Authorization Issues: The user may not have the necessary authorizations to access the HTML document or the related resources.
  Network Issues: There may be network connectivity problems preventing access to the HTML document.
  Document Format: The HTML document may be in an unsupported format or corrupted.
  SAP System Configuration: There may be configuration issues within the SAP system that affect the loading of HTML documents.
  Browser Compatibility: If the HTML document is being rendered in a web browser, there may be compatibility issues with the browser being used.
  
  Solutions:
  
  Check URL/Path: Verify that the URL or path to the HTML document is correct and accessible. Test the URL in a web browser to ensure it loads properly.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the HTML document and any related resources.
  Network Troubleshooting: Check for any network issues that may be preventing access to the document. This may include firewall settings or proxy configurations.
  Validate Document Format: Ensure that the HTML document is in a valid format and not corrupted. You can try opening it in a standard web browser to check for issues.
  SAP Configuration: Review the SAP system configuration related to HTML rendering and ensure that all necessary settings are correctly configured.
  Browser Settings: If applicable, check the browser settings and ensure that it is compatible with the SAP system. Try using a different browser to see if the issue persists.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SE37 to analyze the function module HTMLCNTL_LOAD_HTML_DOCUMENT and see if there are any specific parameters or settings that need to be adjusted.
  Debugging: If you have access, consider debugging the function module to get more detailed information about the error and its context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.