How To Fix CACSMD711 - Data in organizational hierarchy for contract &1 are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 711

• Message text: Data in organizational hierarchy for contract &1 are inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD711 - Data in organizational hierarchy for contract &1 are inconsistent ?

  The SAP error message CACSMD711 indicates that there is an inconsistency in the organizational hierarchy data for a specific contract. This error typically arises in the context of SAP Contract Accounts Receivable and Payable (FI-CA) or SAP Customer Relationship Management (CRM) when the system detects that the organizational structure related to a contract does not align with the expected configuration.
  Cause:
  
  Inconsistent Data: The organizational units (like sales areas, company codes, etc.) associated with the contract may not be correctly defined or may have been changed after the contract was created.
  Missing Hierarchy Levels: The organizational hierarchy may be missing certain levels or nodes that are required for the contract to be valid.
  Changes in Organizational Structure: If there have been recent changes to the organizational structure (like mergers, acquisitions, or reorganization), the existing contracts may not reflect these changes.
  Data Migration Issues: If data was migrated from another system, inconsistencies may have been introduced during the migration process.
  
  Solution:
  
  Check Organizational Hierarchy: Review the organizational hierarchy in the SAP system to ensure that all necessary levels and nodes are present and correctly configured.
  Validate Contract Data: Check the specific contract (indicated by &1 in the error message) for any inconsistencies in the organizational data. Ensure that the contract is linked to the correct organizational units.
  Reassign Organizational Units: If necessary, reassign the correct organizational units to the contract. This may involve editing the contract to reflect the current organizational structure.
  Use Transaction Codes: Utilize relevant transaction codes (like OBA7 for defining company codes or OVX5 for sales area) to check and adjust the organizational settings.
  Consult Documentation: Refer to SAP documentation or help notes related to organizational hierarchy and contract management for specific guidance on resolving inconsistencies.
  Run Consistency Checks: If available, run any consistency checks or reports that can help identify and rectify issues in the organizational hierarchy.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to organizational management, such as SPRO for configuration, SE11 for data dictionary, and SE16 for data browsing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific solutions or workarounds.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CACSMD711 error message.