How To Fix CACSMD606 - External correspondence type & invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 606

• Message text: External correspondence type & invalid

What causes this issue?

The correspondence type &V1& you entered is either not available or not
valid for the total period &V2& - &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid value, or choose a valid value using the input help (F4).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD606 - External correspondence type & invalid ?

  The SAP error message CACSMD606 ("External correspondence type & invalid") typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) when there is an issue with the external correspondence type being used in a transaction or process.
  Cause:
  
  Invalid Correspondence Type: The external correspondence type specified in the transaction does not exist in the system or is not correctly configured.
  Configuration Issues: The correspondence type may not be properly set up in the customizing settings of SAP.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified correspondence type.
  Data Entry Errors: There may be a typographical error in the correspondence type entered in the transaction.
  
  Solution:
  
  
  Check Correspondence Type:
  
  Verify that the external correspondence type you are trying to use is valid and exists in the system. You can do this by navigating to the relevant customizing settings in SAP.
  Use transaction codes like SPRO to access the configuration settings and check under the relevant module (e.g., CRM or CACS) for correspondence types.
  
  
  
  Configuration:
  
  If the correspondence type does not exist, you may need to create it or configure it properly. This can involve defining the correspondence type in the system and ensuring it is linked to the appropriate processes.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to use the correspondence type. This may involve checking user roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Data Entry:
  
  Double-check the input for any typographical errors. Ensure that the correspondence type is entered correctly in the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure and manage external correspondence types.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SU01 for user management, and PFCG for role management.
  SAP Notes: Search for SAP Notes related to CACSMD606 for any patches or updates that may address this issue.
  Documentation: Review the SAP Help Portal for detailed information on external correspondence types and their configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACSMD606 error message.