How To Fix CACSMD120 - Change reason & not defined

CACSMD120 - Overview

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 120

• Message text: Change reason & not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CACSMD120 - Details

• The SAP error message CACSMD120, which states "Change reason & not defined," typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when a change reason that is being referenced in a transaction or process is not defined in the system.
  
  Cause:
  
  Missing Configuration: The change reason that is being referenced in the transaction has not been defined in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Reference: The transaction may be trying to use a change reason that is not valid or does not exist in the relevant customizing settings.
  Data Migration Issues: If data has been migrated from another system, it is possible that the change reasons were not properly transferred or defined in the new system.
  
  
  Solution:
  
  
  Define the Change Reason:
  
  Go to the relevant customizing transaction in SAP (usually through SPRO).
  Navigate to the section where change reasons are defined