How To Fix CACSMD120 - Change reason & not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 120

• Message text: Change reason & not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD120 - Change reason & not defined ?

  The SAP error message CACSMD120, which states "Change reason & not defined," typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when a change reason that is being referenced in a transaction or process is not defined in the system.
  Cause:
  
  Missing Configuration: The change reason that is being referenced in the transaction has not been defined in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Reference: The transaction may be trying to use a change reason that is not valid or does not exist in the relevant customizing settings.
  Data Migration Issues: If data has been migrated from another system, it is possible that the change reasons were not properly transferred or defined in the new system.
  
  Solution:
  
  
  Define the Change Reason:
  
  Go to the relevant customizing transaction in SAP (usually through SPRO).
  Navigate to the section where change reasons are defined (this may vary depending on the specific module you are working with).
  Create a new entry for the change reason that is causing the error, ensuring that all required fields are filled out correctly.
  
  
  
  Check for Typographical Errors:
  
  Ensure that the change reason being referenced in the transaction is spelled correctly and matches the defined change reasons in the system.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the specific module (e.g., Sales and Distribution, Customer Service) to ensure that all necessary settings are in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to define change reasons specific to your module.
  
  
  
  Testing:
  
  After defining the change reason, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to use specific transaction codes to access the configuration settings (e.g., SPRO for customizing).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify change reasons in the system.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CACSMD120 error and ensure that the necessary change reasons are defined in your SAP system.