How To Fix CACSMD039 - Technical timestamp for time spot B reset to current one

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 039

• Message text: Technical timestamp for time spot B reset to current one

What causes this issue?

The date of the last change to a commission contract cannot be in the
future.

System Response

The technical date is reset to the current database time (UTC time
zone). This avoids inconsistencies, without compromising performance.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD039 - Technical timestamp for time spot B reset to current one ?

  The SAP error message CACSMD039 indicates that the technical timestamp for a time spot has been reset to the current one. This message is typically related to the SAP Convergent Charging (SAP CC) module, which is used for charging and billing processes.
  Cause:
  The error message usually occurs due to one of the following reasons:
  
  Data Consistency Issues: There may be inconsistencies in the data related to time spots, which can lead to the system resetting the timestamp.
  System Configuration: Incorrect configuration settings in the SAP CC system can cause the timestamp to be reset.
  Concurrent Processing: If multiple processes are trying to access or modify the same time spot simultaneously, it can lead to conflicts and result in this error.
  System Updates or Changes: Recent updates or changes in the system might have affected the handling of time spots.
  
  Solution:
  To resolve the CACSMD039 error, you can take the following steps:
  
  Check Data Consistency: Verify the data related to the time spots in the system. Ensure that there are no inconsistencies or missing entries.
  Review Configuration Settings: Check the configuration settings in SAP CC to ensure they are set up correctly. Look for any recent changes that might have affected the time spot handling.
  Monitor Concurrent Processes: If you suspect that concurrent processing is causing the issue, monitor the processes that are accessing the time spots. You may need to implement locking mechanisms or adjust the processing logic to prevent conflicts.
  System Logs: Review the system logs for any additional error messages or warnings that might provide more context about the issue.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that can resolve the issue.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and system configurations.
  
  Related Information:
  
  SAP Convergent Charging Documentation: Review the official SAP documentation for Convergent Charging to understand how time spots are managed and any best practices for configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  System Performance: Ensure that the system is performing optimally, as performance issues can sometimes lead to unexpected behavior in data processing.
  
  By following these steps, you should be able to identify the root cause of the CACSMD039 error and implement an appropriate solution.