How To Fix CACSMD002 - * from 020: general

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 002

• Message text: * from 020: general

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD002 - * from 020: general ?

  The SAP error message CACSMD002 typically relates to issues in the SAP Customer Activity Repository (CAR) or the SAP Customer Management (CACS) module. The error message indicates a general issue, which can arise from various underlying causes. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Performance: Performance issues or system overload can sometimes lead to general errors.
  Missing Master Data: Required master data (like customer or product data) may be missing or incomplete.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or missing entries. Use transaction codes like SE16 or SE11 to check the relevant tables.
  Review Configuration Settings: Ensure that the configuration settings in the relevant modules are correct. This may involve checking customizing settings in SPRO.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
  System Performance: Monitor system performance and check for any background jobs that may be causing delays. Use transaction SM37 to review job logs.
  Master Data Check: Ensure that all required master data is present and correctly maintained. This may involve checking customer master records, product master records, etc.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. You can search for CACSMD002 to find any known issues or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE16: Data Browser
  SPRO: Customizing
  SU53: Authorization Check
  SM37: Job Monitoring
  
  
  Documentation: Review SAP documentation related to the Customer Activity Repository and Customer Management for more context on the error.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.