How To Fix CACSISCD314 - Due date doc. &1 / &2 with zero remuneration (FS-CD cannot process it)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSISCD - FS-CD Settlement

• Message number: 314

• Message text: Due date doc. &1 / &2 with zero remuneration (FS-CD cannot process it)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSISCD314 - Due date doc. &1 / &2 with zero remuneration (FS-CD cannot process it) ?

  The SAP error message CACSISCD314 indicates that there is a due date document with zero remuneration in the Financial Services - Collections and Disbursements (FS-CD) module. This error typically arises when the system encounters a document that does not have any associated payment or remuneration, which prevents it from being processed further.
  Cause:
  
  
  Zero Remuneration: The primary cause of this error is that the due date document (identified by the document number and item number) has a remuneration amount of zero. This can happen due to various reasons, such as:
  
  Incorrect configuration of remuneration settings.
  Data entry errors during the creation of the due date document.
  Changes in business rules or conditions that affect remuneration calculations.
  
  
  
  Document Status: The document may be in a status that does not allow for processing, or it may have been incorrectly created or posted.
  
  
  Solution:
  To resolve the CACSISCD314 error, you can take the following steps:
  
  
  Check the Due Date Document:
  
  Use transaction codes like FBL5N or FBL1N to review the due date document and verify its details.
  Ensure that the remuneration amount is correctly calculated and not set to zero.
  
  
  
  Review Configuration:
  
  Check the configuration settings for remuneration in the FS-CD module. Ensure that the rules for calculating remuneration are correctly set up.
  Verify that the relevant condition types and access sequences are properly defined.
  
  
  
  Correct the Document:
  
  If the document was created incorrectly, you may need to reverse or delete it and create a new one with the correct remuneration amount.
  If the document is valid but has a zero remuneration due to business logic, consider adjusting the business rules or conditions that lead to this situation.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to FS-CD and remuneration processing for any specific guidance or known issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may provide insights based on the specific configuration and business processes in your organization.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FBL1N (Vendor Line Item Display), and CACSISCD (FS-CD specific transactions).
  SAP Notes: Search for SAP Notes related to FS-CD and error CACSISCD314 in the SAP Support Portal for any patches or updates that may address this issue.
  Training and Documentation: Ensure that users involved in the creation and processing of due date documents are adequately trained on the FS-CD module and understand the importance of remuneration settings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.