How To Fix CACSIS111 - Select exactly one document

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIS - Commissions: Drilldown Messages

• Message number: 111

• Message text: Select exactly one document

What causes this issue?

You have started document display without having selected a document.
This is not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a document, thus giving you access to document display.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIS111 - Select exactly one document ?

  The SAP error message CACSIS111: "Select exactly one document" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system expects the user to select exactly one document for processing, but either none or multiple documents have been selected.
  Cause:
  
  Multiple Selections: The user has selected more than one document when the system requires only one.
  No Selection: The user has not selected any document at all.
  User Interface Issue: Sometimes, the user interface may not be functioning as expected, leading to confusion about what is selected.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to select or process the document.
  
  Solution:
  
  Select One Document: Ensure that you select exactly one document from the list. If you have selected multiple documents, deselect the extra ones.
  Check for Active Selections: If you believe you have selected a document, double-check the selection list to confirm that only one document is highlighted.
  Refresh the Screen: If the issue persists, try refreshing the screen or logging out and back into the system to reset the session.
  Review Authorizations: If you suspect that authorization issues may be causing the problem, check with your system administrator to ensure you have the necessary permissions to select and process documents.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or process you are working on for additional guidance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to invoicing or charging, such as CACSIS or CACSINVOICING.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the problem persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the CACSIS111 error and proceed with your work in SAP.