How To Fix CACSIB_EDT010 - Record type &1 not known; Commission document &2 not accepted

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_EDT - Commissions: Messages for EDT

• Message number: 010

• Message text: Record type &1 not known; Commission document &2 not accepted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_EDT010 - Record type &1 not known; Commission document &2 not accepted ?

  The SAP error message CACSIB_EDT010, which states "Record type &1 not known; Commission document &2 not accepted," typically occurs in the context of the SAP Commission Management module. This error indicates that the system has encountered a record type that it does not recognize while processing a commission document.
  Cause:
  
  Invalid Record Type: The record type specified in the commission document does not exist in the system or is not defined correctly.
  Configuration Issues: There may be configuration issues in the Commission Management settings, such as missing or incorrect settings for record types.
  Data Entry Errors: The record type may have been entered incorrectly in the document, leading to the system not recognizing it.
  Version Mismatch: If there are different versions of the commission document or related configurations, it may lead to incompatibility.
  
  Solution:
  
  Check Record Type: Verify that the record type specified in the commission document is valid and exists in the system. You can do this by checking the configuration settings for commission documents.
  Review Configuration: Go to the configuration settings in the SAP system (transaction code SPRO) and ensure that the record types are correctly defined and activated.
  Correct Data Entry: If the record type was entered manually, double-check for any typographical errors or incorrect entries.
  Consult Documentation: Refer to the SAP documentation or help files for the specific version of your SAP system to understand the valid record types and their configurations.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Commission Management, SPRO for configuration, and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.