How To Fix CACSIB_COI000 - Neither a RUN_ID nor an EXT_RUN_ID was transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_COI - Commissions: Messages for COI

• Message number: 000

• Message text: Neither a RUN_ID nor an EXT_RUN_ID was transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_COI000 - Neither a RUN_ID nor an EXT_RUN_ID was transferred ?

  The SAP error message CACSIB_COI000 indicates that neither a RUN_ID nor an EXT_RUN_ID was transferred in a specific context, typically related to the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) processes. This error usually arises when there is an attempt to process a transaction or a request that requires identification of a specific run or external run, but the necessary identifiers are missing.
  Cause:
  
  Missing Parameters: The most common cause of this error is that the required parameters (RUN_ID or EXT_RUN_ID) were not provided in the request or transaction.
  Configuration Issues: There may be configuration issues in the system that prevent the correct parameters from being passed.
  Integration Issues: If the system is integrated with other applications or services, there may be a failure in the data transfer process that results in missing identifiers.
  User Input Error: Users may inadvertently omit these identifiers when entering data or configuring processes.
  
  Solution:
  
  Check Input Parameters: Ensure that the request or transaction includes either a RUN_ID or an EXT_RUN_ID. Review the documentation for the specific process to understand where these identifiers should be included.
  Review Configuration: Check the configuration settings in SAP CC or CI to ensure that the system is set up correctly to generate and pass these identifiers.
  Integration Monitoring: If the error occurs during integration with other systems, monitor the integration logs to identify any issues in data transfer that may lead to missing identifiers.
  Debugging: If you have access to debugging tools, you can trace the execution of the process to see where the identifiers are expected and why they are not being populated.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CC or CI you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.