How To Fix CACSIB_BDTI222 - Case to be checked; Display only

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_BDTI - Commissions: Messages for BDTI

• Message number: 222

• Message text: Case to be checked; Display only

Release only possible in display mode.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_BDTI222 - Case to be checked; Display only ?

  The SAP error message CACSIB_BDTI222, which states "Case to be checked; Display only," typically occurs in the context of SAP's Claims Management or similar modules where cases or claims are being processed. This message indicates that the case you are trying to access is in a status that does not allow for modifications, and it is meant for display purposes only.
  Cause:
  
  Case Status: The case may be in a status that restricts changes, such as "Completed," "Closed," or "Under Review."
  Authorization Issues: The user may not have the necessary permissions to edit the case.
  System Configuration: Certain configurations in the SAP system may enforce display-only access for specific cases based on business rules.
  
  Solution:
  
  Check Case Status: Review the status of the case. If it is in a status that is meant for display only, you may need to wait until it is moved to a status that allows editing or take appropriate actions to change its status.
  User Permissions: Ensure that you have the necessary authorizations to edit the case. If not, contact your SAP administrator to request the required permissions.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines to understand the specific statuses and their implications.
  Contact Support: If you believe the case should be editable and you are encountering this message in error, consider reaching out to your SAP support team for further investigation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to Claims Management (e.g., CLM) to navigate the system effectively.
  Training: If you frequently encounter issues with case management, consider additional training on SAP Claims Management to better understand case statuses and workflows.
  
  By following these steps, you should be able to address the CACSIB_BDTI222 error message effectively.