How To Fix CACSIB_BDTI155 - Role &1 is not from entitlement category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_BDTI - Commissions: Messages for BDTI

• Message number: 155

• Message text: Role &1 is not from entitlement category &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_BDTI155 - Role &1 is not from entitlement category &2 ?

  The SAP error message CACSIB_BDTI155, which states "Role &1 is not from entitlement category &2," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when there is a mismatch between the roles assigned to a user and the entitlement categories defined in the system.
  Cause:
  
  Role Mismatch: The user is trying to perform an action that requires a specific role associated with a particular entitlement category, but the role assigned to the user does not belong to that category.
  Configuration Issues: There may be a misconfiguration in the entitlement categories or roles in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the required entitlement category.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. Ensure that the role in question (denoted as &1 in the error message) is indeed part of the entitlement category (denoted as &2) that the user is trying to access.
  Role Assignment: If the role is not correctly assigned, you may need to assign the appropriate role that corresponds to the entitlement category required for the action.
  Review Configuration: Check the configuration settings for entitlement categories and roles in the SAP system. Ensure that the roles are correctly mapped to the respective entitlement categories.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action related to the entitlement category. This may involve checking the user's profile and adjusting authorizations as needed.
  Consult Documentation: Refer to SAP documentation or support notes related to role management and entitlement categories for further guidance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Management: Familiarize yourself with the user management and role assignment processes in SAP, as this will help in resolving similar issues in the future.
  Testing: After making changes, conduct tests to ensure that the user can now perform the intended actions without encountering the error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further assistance.