How To Fix CACSIB_BDTI053 - No authorization for commn case &1/&2/&3 (&4) (Reason: Org. hierarchy)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_BDTI - Commissions: Messages for BDTI

• Message number: 053

• Message text: No authorization for commn case &1/&2/&3 (&4) (Reason: Org. hierarchy)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_BDTI053 - No authorization for commn case &1/&2/&3 (&4) (Reason: Org. hierarchy) ?

  The SAP error message CACSIB_BDTI053 indicates that a user does not have the necessary authorization to access a communication case identified by the parameters &1, &2, &3, and &4. The reason specified is related to the organizational hierarchy, which means that the user's role or position in the organizational structure does not grant them the required permissions to view or manipulate the specified communication case.
  Cause:
  
  Authorization Issues: The user lacks the necessary authorizations defined in the role assigned to them. This could be due to missing authorization objects related to the communication case.
  Organizational Hierarchy: The user may not be part of the organizational unit that is allowed to access the communication case. This can happen if the user is not assigned to the correct organizational unit or if the organizational structure has changed.
  Role Assignment: The user may not have been assigned the correct role that includes the necessary authorizations for the communication case.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in transaction code SU01. Ensure that the user has the appropriate roles that include the necessary authorizations for accessing communication cases.
  Review Authorization Objects: Check the relevant authorization objects (e.g., C_COMC_CASE, C_COMC_ORG) to ensure that the user has the required permissions. You can do this using transaction code SU53 after the error occurs to see what authorizations are missing.
  Organizational Assignment: Ensure that the user is assigned to the correct organizational unit. This can be checked in the user master record or through the organizational management (OM) module.
  Consult with Security Team: If you are not able to resolve the issue, consult with your SAP security team or administrator. They can help analyze the authorization issues and make necessary adjustments.
  Testing: After making changes, test the access again to ensure that the user can now access the communication case without encountering the error.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU53 - Display Authorization Check
  PFCG - Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to communication cases.
  Organizational Management: Understanding the organizational structure in SAP can help in troubleshooting access issues related to organizational hierarchy.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the SAP error message CACSIB_BDTI053.