How To Fix CACSIB_BDTI038 - No entries found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACSIB_BDTI - Commissions: Messages for BDTI

  • Message number: 038

  • Message text: No entries found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CACSIB_BDTI038 - No entries found ?

    The SAP error message CACSIB_BDTI038: No entries found typically occurs in the context of SAP Convergent Charging (SAP CC) or related billing and invoicing processes. This error indicates that the system could not find any entries that match the criteria specified in the transaction or report you are trying to execute.

    Causes:

    1. Data Not Available: The most common cause is that there are no relevant data entries in the database for the criteria you have specified. This could be due to:

      • No transactions have been recorded for the specified period.
      • The data has not been properly uploaded or migrated into the system.
      • Filters applied in the report or transaction are too restrictive.
    2. Incorrect Selection Criteria: The parameters or filters you are using to search for data may be incorrect or too specific, leading to no results being returned.

    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain data, which can lead to the appearance of no entries.

    4. System Configuration Issues: There may be configuration issues in the SAP system that prevent data from being displayed correctly.

    Solutions:

    1. Check Data Availability: Verify that there are indeed entries in the database that match your search criteria. You can do this by:

      • Running a broader search without filters.
      • Checking the relevant tables directly in the database (if you have access).
    2. Review Selection Criteria: Reassess the filters and parameters you are using. Make sure they are set correctly and are not overly restrictive.

    3. User Authorizations: Ensure that your user account has the necessary permissions to access the data you are trying to view. You may need to contact your SAP security administrator for assistance.

    4. Data Uploads: If you suspect that data has not been uploaded, check the data loading processes to ensure that they have been completed successfully.

    5. Consult Documentation: Review SAP documentation or notes related to the specific transaction or report you are using. There may be known issues or additional configuration steps required.

    6. System Configuration: If you suspect a configuration issue, consult with your SAP Basis or technical team to ensure that the system is set up correctly.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes related to billing, invoicing, or reporting in SAP CC.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details about the error and the context in which it occurs.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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