How To Fix CACSIB_BDTI033 - Case is being checked; No authorization for release/reset

CACSIB_BDTI033 - Overview

• Message type: E = Error

• Message class: CACSIB_BDTI - Commissions: Messages for BDTI

• Message number: 033

• Message text: Case is being checked; No authorization for release/reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_BDTI033 - Case is being checked; No authorization for release/reset ?

  The SAP error message CACSIB_BDTI033 indicates that a user is attempting to release or reset a case in the SAP system but does not have the necessary authorizations to perform this action. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where case management is involved.
  
  Cause:
  
  Lack of Authorization: The primary cause of this error is that the user does not have the required authorization roles or permissions to release or reset the case.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the specific transaction or action they are trying to perform.
  Case Status: The case may be in a status that does not allow for release or reset actions, depending on the business process defined in the system.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's authorization roles in the SAP system. This can be done by using