How To Fix CACSIB_BDTI021 - No entries found for the data entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_BDTI - Commissions: Messages for BDTI

• Message number: 021

• Message text: No entries found for the data entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_BDTI021 - No entries found for the data entered ?

  The SAP error message CACSIB_BDTI021 ("No entries found for the data entered") typically occurs in the context of SAP's Customer Activity Repository (CAR) or related modules where data retrieval is attempted based on specific criteria, but no matching records are found in the database.
  Causes:
  
  Data Entry Issues: The data entered in the selection criteria may be incorrect or incomplete. This could include misspellings, incorrect dates, or wrong identifiers.
  Data Availability: The data you are trying to access may not exist in the system. This could be due to data not being uploaded, processed, or archived.
  Authorization Issues: The user may not have the necessary permissions to view the data, leading to the appearance of no entries.
  Selection Criteria: The filters or selection criteria applied may be too restrictive, resulting in no records being returned.
  System Configuration: There may be configuration issues in the system that prevent data from being displayed correctly.
  
  Solutions:
  
  Verify Input Data: Double-check the data you have entered for accuracy. Ensure that all required fields are filled out correctly.
  Check Data Availability: Confirm that the data you are trying to access actually exists in the system. You may need to consult with your data management team or check the relevant tables.
  Adjust Selection Criteria: Broaden the selection criteria to see if any records can be retrieved. This may involve removing certain filters or using wildcard characters.
  Review Authorizations: Ensure that you have the necessary permissions to access the data. If not, contact your system administrator to request the appropriate access.
  Consult Documentation: Review SAP documentation or help resources related to the specific module you are working with for any additional troubleshooting steps.
  Check System Configuration: If you suspect a configuration issue, consult with your SAP Basis or technical team to ensure that the system is set up correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to the Customer Activity Repository or other modules. Familiarize yourself with the relevant T-codes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared their solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.