How To Fix CACSIB801 - Identical constellation for several participants

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 801

• Message text: Identical constellation for several participants

What causes this issue?

The same participation constellations occur in different participations.
This check prevents incorrect multiple remunerations to the same
participant(s) on account of multiple participations.

System Response

The logged error message sets the commission case to "pending".

How to fix this error?

Check the participation constellation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB801 - Identical constellation for several participants ?

  The SAP error message CACSIB801, which states "Identical constellation for several participants," typically occurs in the context of SAP Convergent Charging (SAP CC) when there are multiple participants (such as customers or accounts) that have the same configuration or setup in a charging scenario. This can lead to ambiguity in how charges are applied or processed.
  Cause:
  
  Duplicate Configurations: The error often arises when there are multiple participants with identical configurations in the charging model, which can confuse the system about which participant should be charged for a specific service or event.
  Overlapping Conditions: If the conditions for charging are overlapping for different participants, the system may not be able to determine the correct participant to apply the charges to.
  Incorrect Setup: There may be an issue with how the participants or their configurations are set up in the system, leading to conflicts.
  
  Solution:
  
  Review Participant Configurations: Check the configurations of the participants involved in the charging scenario. Ensure that they are distinct and do not have overlapping or identical settings.
  Adjust Charging Conditions: Modify the charging conditions to ensure that they are unique for each participant. This may involve changing parameters or criteria that define how charges are applied.
  Use Unique Identifiers: Ensure that each participant has a unique identifier or configuration that differentiates them from others in the system.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on how to configure participants and avoid this error.
  Testing: After making changes, conduct thorough testing to ensure that the charging scenarios work as expected without triggering the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the configurations and the context in which the error occurs.
  
  By addressing the underlying causes and ensuring that participant configurations are unique and correctly set up, you should be able to resolve the CACSIB801 error.