How To Fix CACSIB703 - &1/&2: Ext.ID for superior subobj. missing; no determination possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 703

• Message text: &1/&2: Ext.ID for superior subobj. missing; no determination possible

What causes this issue?

No external subobject ID was specified for the superior subobject (type
&v3&) for subobject &v1&/&v2&. This information could not be added
because either no subobject of the correct type exists or no (unique)
assignment can be made because there is more than one possible
subobject.

System Response

The commission case is set to pending due to the incomplete subobject
information.

How to fix this error?

Correct your initial entries for commission case processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB703 - &1/&2: Ext.ID for superior subobj. missing; no determination possible ?

  The SAP error message CACSIB703 indicates that there is a missing external ID for a superior subordinate object in the context of SAP's Incentive and Commission Management (ICM) module. This error typically arises when the system is unable to determine the relationship between subordinate and superior objects due to the absence of necessary identification data.
  Cause:
  
  Missing External ID: The primary cause of this error is that the external ID for a superior subordinate object is not maintained in the system. This could happen if the data was not entered correctly or if there was an issue during data migration or integration.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from establishing the necessary relationships between objects.
  Configuration Issues: Incorrect configuration settings in the ICM module can also lead to this error.
  
  Solution:
  
  Check Data Maintenance: Verify that the external IDs for the superior subordinate objects are correctly maintained in the system. You can do this by navigating to the relevant master data records and ensuring that all required fields are filled out.
  Data Consistency Check: Run consistency checks on the relevant data to identify any discrepancies. This can often be done through standard SAP reports or transaction codes that check for data integrity.
  Review Configuration: Ensure that the configuration settings for the ICM module are correctly set up. This includes checking the settings for how external IDs are determined and maintained.
  Reprocess the Data: If the error occurred during a data processing run (e.g., during a payroll run or commission calculation), you may need to reprocess the data after correcting any identified issues.
  Consult Documentation: Refer to SAP documentation or notes related to the CACSIB703 error for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CACS for Incentive and Commission Management to access relevant data and configuration settings.
  SAP Notes: Check for any SAP Notes that may provide additional insights or solutions related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By addressing the missing external ID and ensuring data consistency, you should be able to resolve the CACSIB703 error.