How To Fix CACSIB604 - Application & ist operational - DATA WILL BE DELETED

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 604

• Message text: Application & ist operational - DATA WILL BE DELETED

System Response

All buffer entries that are older than &V3& days before &V4& are
deleted.
Buffer entries that are older than &V2& days before &V4& are only
deleted if they are in the commission case category and if additional,
newer versions exist for this case.
All buffer entries that are newer than &V2& days before &V4& are
retained.

How to fix this error?

Choose <ZH>Continue</> if you want to continue this action. Choose
<ZH>Cancel</> if you want to terminate the action.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB604 - Application & ist operational - DATA WILL BE DELETED ?

  The SAP error message CACSIB604 typically indicates that there is an issue related to the application data in the SAP system, specifically in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. The message suggests that certain operational data is at risk of being deleted, which can have implications for billing and invoicing processes.
  Cause:
  
  Data Integrity Issues: The error may arise due to inconsistencies or integrity issues within the application data.
  Configuration Problems: Incorrect configuration settings in the SAP system can lead to operational data being flagged for deletion.
  System Maintenance: Regular maintenance tasks or data archiving processes might be set to delete certain data that is no longer needed.
  Expired Data: The system may be configured to automatically delete data that has exceeded a certain retention period.
  
  Solution:
  
  Review Configuration Settings: Check the configuration settings related to data retention and deletion policies in the SAP system. Ensure that they align with your business requirements.
  Data Backup: Before making any changes, ensure that you have a backup of the data that may be affected. This will help in restoring any critical information if needed.
  Data Integrity Check: Run data integrity checks to identify and resolve any inconsistencies in the application data.
  Consult Documentation: Refer to the SAP documentation for the specific module (SAP CC or SAP CI) to understand the implications of the error and recommended actions.
  Contact SAP Support: If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific context of your system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often contain patches, updates, or workarounds for known issues.
  Transaction Codes: Familiarize yourself with transaction codes related to data management in SAP CC or CI, such as transaction codes for monitoring data, running reports, or performing data maintenance tasks.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By addressing the underlying causes and following the recommended solutions, you can mitigate the risk of data loss and ensure the smooth operation of your SAP system.