How To Fix CACSIB601 - Pending cases log entry &1 could not be written

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 601

• Message text: Pending cases log entry &1 could not be written

What causes this issue?

An error occurred when updating a log entry for the transaction. The
full key for the problematical entry is:
&V2&/&V3&
The return code for the database is: &V4& (4 = entry was already in the
database, 8 = entry could not be written).

System Response

No entry could be written. The entire transaction is reset (ROLLBACK).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

There is a system error. Check your database and the number ranges for
the processed object. Take note of the second character in the full
key: AAAAAA/II/YYYY/#########.....
<ZH>II..Object</>
00..Application Construction <(>&<)> Generation
01..Commission Case Processing
02..Commission Settlement

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB601 - Pending cases log entry &1 could not be written ?

  The SAP error message CACSIB601 indicates that a pending cases log entry could not be written for a specific case. This error typically occurs in the context of SAP's Incentive and Commission Management (ICM) module, which is used for managing commissions and incentives.
  Causes:
  
  Database Issues: There may be issues with the database connection or the database itself, such as being down or having insufficient space.
  Authorization Problems: The user may not have the necessary authorizations to write to the pending cases log.
  Configuration Errors: There may be configuration issues in the ICM settings that prevent the system from writing log entries.
  Data Integrity Issues: There could be problems with the data being processed, such as missing or incorrect information that prevents the log entry from being created.
  System Performance: High system load or performance issues may lead to timeouts or failures in writing log entries.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running,