How To Fix CACSIB490 - Percentage not entered for share key

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 490

• Message text: Percentage not entered for share key

What causes this issue?

For the participants of the commission case, a share key was specified.
However, the percentage values for direct or indirect remuneration are
missing.

System Response

For the participants of a commission case, a share key was specified,
but without the percentage values for direct or indirect remuneration.

Procedure for System Administrators

In Customizing for <LS>Commissions</>, define percentage values for
direct or indirect remuneration under <LS> Commission Contract</> ->
<LS>Standard Participation Agreement</> ->
<DS:SIMG._CACS_V_TCACS_ROLCON>Maintain Participation Constellation</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB490 - Percentage not entered for share key ?

  The SAP error message CACSIB490, which states "Percentage not entered for share key," typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with share keys in the context of revenue sharing or commission calculations.
  Cause:
  This error usually arises when a share key is defined in the system, but the percentage associated with that share key has not been specified. Share keys are used to determine how amounts are distributed among different parties, and without a defined percentage, the system cannot process the transaction correctly.
  Solution:
  To resolve this error, you need to ensure that the share key in question has a valid percentage assigned to it. Here are the steps to do this:
  
  
  Access the Share Key Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant path for defining share keys. This is usually found under:
  
  Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Contract Accounts Receivable and Payable -> Basic Functions -> Share Key.
  
  
  
  
  
  Check the Share Key:
  
  Locate the share key that is causing the error.
  Ensure that the percentage distribution is defined for that share key. If it is missing, you will need to enter the appropriate percentage values.
  
  
  
  Save Changes:
  
  After entering the required percentage, save your changes.
  
  
  
  Test the Transaction:
  
  Go back to the transaction that triggered the error and try to execute it again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on share keys and their configuration.
  User Roles: Ensure that you have the necessary authorizations to make changes to share key configurations.
  Consulting SAP Notes: If the problem persists, check for any relevant SAP Notes that might address specific issues related to share keys and percentages.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  By following these steps, you should be able to resolve the CACSIB490 error and ensure that your share keys are correctly configured for processing transactions in SAP.