How To Fix CACSIB471 - Contract period (&, &) and object period (&, &) are not the same

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 471

• Message text: Contract period (&, &) and object period (&, &) are not the same

What causes this issue?

If you want to populate an organizational unit or position with a
commission contract, the population period must match the contract
period. This is a mandatory prerequisite to enable you to save a
contract as active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Match the period for the organizational unit or the position to the
contract period.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB471 - Contract period (&, &) and object period (&, &) are not the same ?

  The SAP error message CACSIB471 indicates a mismatch between the contract period and the object period in a contract management scenario. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP CAR), where contracts and their associated objects (like services or products) need to align in terms of their validity periods.
  Cause:
  The error occurs when:
  
  The start and end dates of the contract do not match the start and end dates of the associated object (e.g., a service or product).
  There may be a configuration issue where the periods are not set correctly in the system.
  The contract may have been modified after the object was created, leading to a discrepancy in the periods.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Dates:
  
  Review the contract in question and verify the start and end dates.
  Ensure that these dates align with the object period dates.
  
  
  
  Check Object Dates:
  
  Review the associated object (service or product) and confirm its validity period.
  Make sure that the object period matches the contract period.
  
  
  
  Adjust Dates:
  
  If there is a mismatch, you may need to adjust either the contract dates or the object dates to ensure they are the same.
  This may involve editing the contract or the object in the SAP system.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings related to contract management and object management in SAP.
  Ensure that the settings allow for the correct alignment of periods.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing contracts and objects.
  Look for any known issues or patches that may address this error.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message and details of the contract and object in question.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing contracts and objects in SAP, such as CACS for contract management.
  SAP Notes: Check SAP Notes for any updates or fixes related to this error message.
  User Roles: Ensure that you have the appropriate permissions to modify contracts and objects in the system.
  
  By following these steps, you should be able to identify and resolve the cause of the CACSIB471 error message in SAP.