How To Fix CACSIB390 - No commission contract could be determined for business object &1/&2

CACSIB390 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 390

• Message text: No commission contract could be determined for business object &1/&2

What causes this issue?

An attempt was made in portfolio assignment (PFO) to determine a
commission contract for business object &v1&/&v2&. However no
determination is possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CACSIB390 - Details

• The SAP error message CACSIB390 indicates that the system could not find a commission contract for the specified business object. This error typically occurs in the context of SAP Commission Management or SAP Sales and Distribution (SD) when trying to process a transaction that requires a commission contract.
  
  Cause:
  
  Missing Commission Contract: The most common cause is that there is no commission contract defined for the specific business object (e.g., customer, sales order, etc.) in the system.
  Incorrect Configuration: The configuration settings for commission contracts may not be set up correctly, leading to the inability to link a business object to a commission contract.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data records related to the business object.
  Invalid Business Object: The business object specified in the error message may not be valid or may not have been properly created in the system.
  
  
  Solution:
  
  Check Commission Contracts: Verify that a commission contract