How To Fix CACSIB385 - Portfolio assignment structure &1 must be known in calling system

CACSIB385 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 385

• Message text: Portfolio assignment structure &1 must be known in calling system

What causes this issue?

Structure &V1& of portfolio assignment must exist in the commission
system under the same name. However no active version of the structure
was found in the DDIC of the commission system.
This structure is required for accessing portfolio assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the DDIC structure &V1& exists in this system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB385 - Portfolio assignment structure &1 must be known in calling system ?

  The SAP error message CACSIB385 indicates that the portfolio assignment structure specified in the system is not recognized or known in the calling system. This error typically occurs in the context of SAP's Customer Activity Repository (CAR) or when dealing with SAP's Customer Relationship Management (CRM) and Sales and Distribution (SD) modules.
  
  Cause:
  
  Missing Configuration: The portfolio assignment structure may not be configured correctly in the system. This could be due to missing entries in the relevant customizing tables.
  Data Transfer Issues: If data is being transferred between systems (e.g., from a legacy system to SAP or between different SAP systems), the structure may not have been properly defined or transferred.
  Incorrect Parameters: The parameters or identifiers being used to call the portfolio assignment structure may be incorrect or not aligned with the expected values in the system.
  System Version Mismatch: If there are differences in the versions of the systems involved, certain structures may