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Message type: E = Error
Message class: CACSIB - Commissions: Interface and Pending Case Processing
Message number: 220
Message text: *******Manual document
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CACSIB220
- *******Manual document ?The SAP error message CACSIB220 typically relates to issues in the SAP Convergent Charging (SAP CC) module, particularly when dealing with manual documents. This error can occur due to various reasons, such as incorrect data entry, missing required fields, or inconsistencies in the configuration.
Cause:
- Missing Required Fields: The manual document may not have all the necessary fields filled out, leading to validation errors.
- Data Inconsistencies: There may be inconsistencies in the data being processed, such as invalid references or incorrect formats.
- Configuration Issues: The system configuration for handling manual documents may not be set up correctly.
- Authorization Issues: The user may not have the necessary permissions to create or modify manual documents.
Solution:
- Check Required Fields: Ensure that all mandatory fields in the manual document are filled out correctly. Review the documentation for the specific fields required.
- Validate Data: Check for any inconsistencies in the data being entered. Ensure that all references (like customer IDs, product IDs, etc.) are valid and exist in the system.
- Review Configuration: If you have access, review the configuration settings related to manual documents in SAP CC. Ensure that they are set up according to your business requirements.
- User Authorization: Verify that the user has the necessary authorizations to create or modify manual documents. If not, contact your SAP security administrator to adjust the permissions.
- Consult Documentation: Refer to the SAP Help Portal or specific SAP documentation for more detailed information on the error and its resolution.
- Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
Related Information:
By following these steps, you should be able to identify the cause of the CACSIB220 error and implement a suitable solution.
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