How To Fix CACSIB189 - Check special remuneration item &1; &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 189

• Message text: Check special remuneration item &1; &2

What causes this issue?

The attributes of the special remuneration may have been incorrectly
maintained: (in this case &V2&).

How to fix this error?

Depending on the special remuneration category (column "E"), maintain
one of the following fields: <DS:DE.CACSREMUDLINAMNT>Difference amount
for special remuneration</>, <LS>Remuneration rate</>, and
<DS:DE.CACSREMULINAMNT>Special remuneration amount</> (column headings):
Enhancement/change category 0 (additional non-performance-related
remuneration amount): Field - Special remuneration amount
'1' (Enhancement of performance-related remuneration amount): Field -
Difference amount for special remuneration
'2' (Change performance-related remuneration rate): Field - Remuneration
rate
'3' (Change performance-related remuneration rate): Field - Special
remuneration amount
One of these fields must have a figure other than zero, otherwise this
message appears as a warning!
For categories 0, 2 and 3 (as above) you also need to maintain the
<DS:DE.CACSLINCURR>special commission currency</>. If this field is left
empty, then the <DS:GLOS.3B25BEF7F82DF840BAB18159997FE86A>commission
model currency</> is used.
For category 0 (as above), the following must not be maintained:
<DS:DE.CACSPOWOBJ>Performance object type</>,
<DS:DE.CACSPOWOBJID>Performance object ID</> and
<DS:DE.CACSROLE>Participation role</>. For all other categories, these
three fields must be maintained.
Alternatively, instead of the amount fields, you can use the
corresponding quantity fields (for categories 0, 1 and 3). However, note
that you may only enter either an amount or a quantity.
&RECOMMENDATION&
First enter a commission case with no variant commissions, then simulate
it. Then choose remuneration lines from the resulting document, for
which you want to note down variant commissions, and choose <LS>Create
variant commissions</>.
The variant commission rows in category 3 that are created in this way
can be changed to category 1 or 2 as you require (taking into account
the <LS>Difference amount for special remuneration</>, <LS>Remuneration
rate</> and <LS>Special remuneration amount</> fields.
&HINT&
Additional variant commissions cannot be created in this way. Category 0
must always be entered manually.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB189 - Check special remuneration item &1; &2 ?

  The SAP error message CACSIB189 typically relates to issues with special remuneration items in the SAP system, particularly in the context of incentive and commission management. This error indicates that there is a problem with the configuration or processing of a specific remuneration item.
  Cause:
  
  Configuration Issues: The remuneration item specified in the error message may not be correctly configured in the system. This could include missing settings or incorrect parameters.
  Data Inconsistencies: There may be inconsistencies in the data related to the remuneration item, such as missing master data or incorrect assignment of the remuneration item to the relevant personnel or organizational units.
  Processing Errors: The error may arise during the processing of incentive calculations, where the system cannot find the necessary data to compute the remuneration.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the remuneration item in the SAP system. Ensure that all necessary parameters are correctly set up.
  Verify that the remuneration item is active and properly linked to the relevant processes.
  
  
  
  Review Master Data:
  
  Check the master data associated with the remuneration item. Ensure that all required fields are filled out and that there are no missing entries.
  Confirm that the remuneration item is assigned to the correct employees or organizational units.
  
  
  
  Analyze Processing Logs:
  
  Review the processing logs for any additional error messages or warnings that may provide more context about the issue.
  If the error occurs during a specific transaction or report, check the input data for any anomalies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the remuneration item in question. This may provide insights into common issues and their resolutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for incentive and commission management, which may help in navigating the system.
  SAP Notes: Search for SAP Notes related to the error message CACSIB189 in the SAP Support Portal. There may be specific patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message CACSIB189.