How To Fix CACSIB172 - Enter either remuneration type or settlement type

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 172

• Message text: Enter either remuneration type or settlement type

What causes this issue?

You have not specified a settlement type or a remuneration type in line
&V1&, or you have specified a settlement type as well a remuneration
type. Only of the two fields can be filled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_INPUT OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB172 - Enter either remuneration type or settlement type ?

  The SAP error message CACSIB172, which states "Enter either remuneration type or settlement type," typically occurs in the context of SAP's Incentive and Commission Management (ICM) module. This error indicates that the system requires either a remuneration type or a settlement type to be specified in the relevant transaction or configuration.
  Cause:
  
  Missing Data: The most common cause of this error is that neither the remuneration type nor the settlement type has been entered in the relevant fields. This can happen during the creation or modification of a commission or incentive plan.
  Configuration Issues: There may be issues in the configuration settings where the system expects one of these types to be defined but finds neither.
  Data Entry Errors: Users may inadvertently skip these fields or enter incorrect values that do not meet the system's requirements.
  
  Solution:
  
  Check Input Fields: Ensure that you have entered either a remuneration type or a settlement type in the relevant fields. If you are unsure what values to enter, consult your organization's documentation or SAP configuration settings.
  Review Configuration: If you are a system administrator or have access to configuration settings, check the configuration for the incentive and commission plans to ensure that the remuneration and settlement types are properly defined.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on what remuneration and settlement types are available and how they should be used.
  User Training: If this error is frequently encountered by users, consider providing additional training on the data entry process for incentive and commission management.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module, such as CACSIB01 for managing incentive plans.
  User Roles: Ensure that users have the appropriate roles and authorizations to access and modify remuneration and settlement types.
  Testing: If changes are made to the configuration or data entry processes, conduct thorough testing to ensure that the error does not recur.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.