How To Fix CACSIB153 - External subobject &/& for business object &/& not in system

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 153

• Message text: External subobject &/& for business object &/& not in system

What causes this issue?

You have specified a sub-object in the commission case that does not
yet exist in the system, but you have not named this with the change
category "new" (or "rebundle").

System Response

The new object is created.

How to fix this error?

Check to see whether there has been an input error during the interface
feed (for example, with external object identification).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB153 - External subobject &/& for business object &/& not in system ?

  The SAP error message CACSIB153 indicates that there is an issue with an external subobject for a business object that is not recognized in the system. This typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar modules where external data is integrated into the SAP system.
  Cause:
  
  Missing Configuration: The external subobject may not be properly configured in the SAP system. This could be due to missing entries in the relevant customizing tables.
  Data Inconsistency: The data being processed may not match the expected format or may reference an external subobject that has not been defined in the system.
  Integration Issues: If the data is coming from an external system, there may be issues with the data transfer or mapping that prevent the subobject from being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the external subobject or business object.
  
  Solution:
  
  Check Configuration: Verify that the external subobject is correctly configured in the system. This may involve checking the relevant customizing settings in transaction SPRO or similar.
  Validate Data: Ensure that the data being processed is correct and that the external subobject exists in the system. You may need to check the source of the data to ensure it is being sent correctly.
  Review Integration Settings: If the data is coming from an external system, review the integration settings to ensure that the mapping of external subobjects to internal objects is correctly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business object and external subobject. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  Consult Documentation: Refer to SAP documentation or notes related to the specific business object and external subobject for any additional configuration or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SPRO (Customizing) to investigate the configuration and data definitions.
  Community Forums: Consider searching or posting in SAP community forums or SAP support channels for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.