How To Fix CACSIB137 - Relationship &3/&2 has invalid higher-level participant &1/&2

CACSIB137 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 137

• Message text: Relationship &3/&2 has invalid higher-level participant &1/&2

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The <DS:GLOS.ABA20CCB4813D311B60F0060B03C2BFF>participant</> with the
sequence number &V3&/&V2& refers to the not-permitted superordinate
participant with the sequence number &V1&/ &V2& (participant number /
participation number respectively).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CACSIB137 - Details

• The SAP error message CACSIB137 indicates that there is an issue with a relationship in the SAP system, specifically that a higher-level participant in a relationship is invalid. This error typically arises in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC), where relationships between different entities (like customers, contracts, or products) are defined.
  
  Cause:
  The error message CACSIB137 can be caused by several factors:
  
  Invalid Higher-Level Participant: The higher-level participant (e.g., a customer or contract) referenced in the relationship does not exist or is not valid in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  
  Configuration Issues: The configuration settings for relationships may not be set up correctly, leading to invalid references.
  Master Data Issues: The master data for the entities involved may be incomplete or incorrect.
  
  
  Solution:
  To resolve the CACSIB137 error, you can take the following steps:
  
  
  Check