How To Fix CACSIB131 - Accounting clerk (&) cannot be the auditor at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 131

• Message text: Accounting clerk (&) cannot be the auditor at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB131 - Accounting clerk (&) cannot be the auditor at the same time ?

  The SAP error message CACSIB131 indicates a conflict in the roles assigned to a user in the SAP system, specifically in the context of the SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) modules. The message states that an accounting clerk cannot also serve as an auditor simultaneously, which is a common control mechanism to prevent conflicts of interest.
  Cause:
  The error typically arises when a user is assigned both the "Accounting Clerk" and "Auditor" roles in the system. This is often due to:
  
  Role Assignment: The user has been assigned multiple roles that are not allowed to coexist due to internal control policies.
  Configuration Settings: The system configuration may have rules that prevent certain roles from being assigned to the same user to ensure segregation of duties.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review User Roles:
  
  Check the roles assigned to the user in question. You can do this by navigating to the user management area in SAP (Transaction Code: SU01).
  Identify if the user has both the "Accounting Clerk" and "Auditor" roles assigned.
  
  
  
  Modify Role Assignment:
  
  If the user is indeed assigned both roles, you will need to remove one of the roles based on your organization's policies and the user's job responsibilities.
  Ensure that the user is assigned only the role that is appropriate for their function.
  
  
  
  Consult with Security/Compliance Team:
  
  If you are unsure which role to remove, consult with your organization's security or compliance team to understand the implications of role assignments and to ensure compliance with internal controls.
  
  
  
  Testing:
  
  After making changes to the user roles, test the functionality again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Segregation of Duties (SoD): This principle is crucial in many organizations to prevent fraud and errors. It ensures that no single individual has control over all aspects of a financial transaction.
  User Management: Regular audits of user roles and permissions can help maintain compliance and prevent such errors from occurring in the future.
  SAP Documentation: Refer to SAP's official documentation or help portal for more detailed information on role management and error messages.
  
  By following these steps, you should be able to resolve the CACSIB131 error and ensure that user roles are appropriately assigned in accordance with your organization's policies.