How To Fix CACSIB123 - Object &/& was entered under object &/&

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 123

• Message text: Object &/& was entered under object &/&

What causes this issue?

No higher-level object was assigned to the object record, however an
object was found in the object data which fulfills this higher-level
assignment.

System Response

The higher-level assignment was completed as required.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB123 - Object &/& was entered under object &/& ?

  The SAP error message CACSIB123 typically occurs in the context of SAP's Incentive and Commission Management (ICM) module. This error indicates that there is an issue with the object assignment in the system, specifically that an object (like a sales order, contract, or similar) has been entered under a different object than expected.
  Cause:
  The error message CACSIB123 is usually triggered by one of the following reasons:
  
  Incorrect Object Assignment: The object you are trying to process is not correctly assigned to the expected parent object. This could happen if the hierarchy of objects is not maintained properly.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect entries in the database that link the objects together.
  Configuration Issues: The configuration settings in the ICM module may not be set up correctly, leading to improper object relationships.
  
  Solution:
  To resolve the CACSIB123 error, you can take the following steps:
  
  
  Check Object Relationships:
  
  Verify the relationship between the objects involved. Ensure that the object you are trying to enter is indeed supposed to be under the specified parent object.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for object relationships.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings in the ICM module to ensure that the object types and their relationships are correctly defined.
  You can access the configuration settings through transaction SPRO and navigate to the relevant sections for Incentive and Commission Management.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the object assignments. This can often be done through specific reports or tools provided within the ICM module.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CACSIB123 error for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Incentive and Commission Management, SE11 for data dictionary, and SE16 for data browsing.
  SAP Notes: Check SAP Notes for any known issues or fixes related to the CACSIB123 error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CACSIB123 error in your SAP system.