How To Fix CACSIB110 - Special commission recipient & is not part of the commission case

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 110

• Message text: Special commission recipient & is not part of the commission case

What causes this issue?

The required special remuneration type &V2& is performance-dependent.
However, the participant has not provided any services for an activity
in this commission case, although their role is directly dependent on
performance.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB110 - Special commission recipient & is not part of the commission case ?

  The SAP error message CACSIB110 indicates that a special commission recipient is not part of the commission case. This error typically arises in the context of SAP Commission Management, where specific conditions must be met for commission calculations to be processed correctly.
  Cause:
  
  Recipient Not Assigned: The special commission recipient (e.g., a salesperson or partner) is not correctly assigned to the commission case.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the master data related to the commission recipient.
  Configuration Issues: The configuration settings for commission management may not be set up correctly, leading to the system not recognizing the recipient as part of the commission case.
  Incorrect Commission Case: The commission case being processed may not include the special commission recipient due to incorrect selection criteria or parameters.
  
  Solution:
  
  Check Recipient Assignment: Verify that the special commission recipient is correctly assigned to the commission case. This can be done by reviewing the commission case details in the SAP system.
  Review Master Data: Ensure that the master data for the commission recipient is complete and accurate. This includes checking the recipient's status, roles, and any relevant attributes.
  Configuration Review: Review the configuration settings for commission management in SAP. Ensure that the settings allow for the inclusion of special commission recipients in the relevant commission cases.
  Adjust Commission Case: If the commission case does not include the special commission recipient, you may need to adjust the case to include them. This could involve modifying the selection criteria or parameters used to define the commission case.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling commission cases and special commission recipients.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing commission cases, such as CACS for Commission Management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and modify commission cases and recipient assignments.
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that commission calculations are processed correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Commission Management.