How To Fix CACSIB104 - Requested system version different from version found

CACSIB104 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 104

• Message text: Requested system version different from version found

What causes this issue?

You have called the commissions system at the interface with data for
version &V1&. The commission application &V3& however, is in generated
version &V2&.

System Response

Since this may result in field inconsistency and/or data transfer
errors the commission case cannot be accepted and is rejected by the
interface.

Procedure for System Administrators

Compare the outbound interface of your operational system and the
inbound interface of the commissions system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB104 - Requested system version different from version found ?

  The SAP error message CACSIB104 indicates that there is a mismatch between the requested system version and the version that is currently found in the system. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar systems where version compatibility is crucial for proper functioning.
  
  Cause:
  
  Version Mismatch: The most common cause of this error is that the version of the SAP Convergent Charging system you are trying to access or interact with is different from the version that is currently installed or configured in your environment.
  
  Configuration Issues: There may be configuration settings that are pointing to an incorrect version of the system.
  Transport Issues: If you have recently transported changes or updates, there may be inconsistencies in the versions across different systems (e.g., development, quality assurance, production).
  Client-Specific Settings: Sometimes, client-specific settings may lead to version discrepancies.
  
  
  Solution:
  
  Check Version Compatibility: Verify the version of the SAP Convergent Charging system