How To Fix CACSIB043 - Invalid external number &1 in field &2 for number counter &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 043

• Message text: Invalid external number &1 in field &2 for number counter &3

What causes this issue?

You attempted to transfer an external identification that has incorrect
formatting. The number that you transferred (for example, for the
commission case identification or the participant position in a
commission case) contains characters other than the allowed $
character, and 0 to 9.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB043 - Invalid external number &1 in field &2 for number counter &3 ?

  The SAP error message CACSIB043 indicates that there is an issue with an external number that is being processed in the system. This error typically arises in the context of number ranges and can occur in various modules, particularly in SAP Convergent Charging (SAP CC) or related billing and invoicing processes.
  Cause:
  The error message "Invalid external number &1 in field &2 for number counter &3" generally means that:
  
  The external number provided does not conform to the expected format or range defined in the number range object.
  The number range for the specified counter is either not defined, has been deleted, or is not active.
  There may be a mismatch between the external number and the internal number range settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is defined and active.
  
  
  
  Validate External Number:
  
  Verify that the external number you are trying to use is valid and falls within the defined range.
  Ensure that the format of the external number matches the expected format (e.g., length, character type).
  
  
  
  Check for Deletion or Inactivity:
  
  Ensure that the number range has not been deleted or set to inactive. If it has, you may need to recreate or activate it.
  
  
  
  Review Custom Code:
  
  If there is any custom code or enhancements that manipulate number ranges, review that code to ensure it is functioning correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SNRO: To manage number range objects.
  SNUM: To display number ranges.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the CACSIB043 error in your SAP system.