How To Fix CACSIB043 - Invalid external number &1 in field &2 for number counter &3

CACSIB043 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 043

• Message text: Invalid external number &1 in field &2 for number counter &3

What causes this issue?

You attempted to transfer an external identification that has incorrect
formatting. The number that you transferred (for example, for the
commission case identification or the participant position in a
commission case) contains characters other than the allowed $
character, and 0 to 9.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB043 - Invalid external number &1 in field &2 for number counter &3 ?

  The SAP error message CACSIB043 indicates that there is an issue with an external number that is being processed in the system. This error typically arises in the context of number ranges and can occur in various modules, particularly in SAP Convergent Charging (SAP CC) or related billing and invoicing processes.
  
  Cause:
  The error message "Invalid external number &1 in field &2 for number counter &3" generally means that:
  
  The external number provided does not conform to the expected format or range defined in the number range object.
  The number range for the specified counter is either not defined, has been deleted, or is not active.
  There may be a mismatch between the external number and the internal number range settings.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is