How To Fix CACSIB013 - Commission case &1: &2/&3 (&4) set to pending

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 013

• Message text: Commission case &1: &2/&3 (&4) set to pending

What causes this issue?

The commission case was accepted by the commission system, but could
not be processed completely due to an error. The commission case is
awaiting the corresponding correction and booking.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the commission case or the corresponding master data and perform
the necessary changes.
Start the automatic interim execution at the time of your choosing in
order to copy the commission case to the commission system or post the
modified commission case directly to the system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB013 - Commission case &1: &2/&3 (&4) set to pending ?

  The SAP error message CACSIB013 indicates that a commission case has been set to "pending" status. This typically occurs in the context of SAP Commission Management, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) modules. The message provides information about the commission case, including its ID and status.
  
  Cause:
  The error message CACSIB013 can be triggered by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the commission case, such as missing or incorrect information.
  Approval Workflow: The commission case may require approval from a manager or another party before it can be processed further.
  Business Rules: Certain business rules or conditions may not have been met, leading to the case being set to pending.
  System Configuration: There may be issues with the configuration of the commission management system, such as incorrect settings for commission calculation or processing.
  
  
  Solution:
  To resolve the CACSIB013 error, you